Servers that stay up,
without your attention.
Someone has to patch the server, check the backups and answer the alert at two in the morning. If that someone is currently you, or nobody, this is the service that takes it off your plate.
- Server setup and hardening
- Monitoring and alerting
- Backups and restore testing
- Patching and updates
- Hosting and cloud migration
- Dealing with your host for you
You probably need this if:
- Nobody is quite sure who patches the server.
- You have backups, but nobody has ever tested restoring one.
- Your site went down and you heard about it from a customer.
- Talking to the hosting provider falls to whoever is least busy.
If you are on fully managed hosting and it is working, you may not need us. The question worth asking is what your host actually covers, because “managed” means very different things depending on who is selling it.
What we look after.
Setup and hardening
Provisioning on AWS or the host you already use, Linux configured properly, and control panels such as cPanel or Plesk where your team needs them. Locked down before it goes anywhere near production.
Monitoring that reaches a person
Uptime and resource checks that alert us rather than filling a dashboard nobody opens. You hear about problems from us, not from a customer.
Backups you can actually restore
Scheduled, stored somewhere other than the server itself, and tested on a routine. An untested backup is a hope rather than a plan.
Patching and updates
Operating system and service updates applied on a schedule, staged first where the risk warrants it. This is the job that quietly stops being done once everyone gets busy.
Migrations without the drama
Moving between hosts or into the cloud, planned so the cutover is short and reversible. DNS, mail and certificates handled too, because those are usually what breaks.
Talking to your host
We raise the tickets and chase the escalations. You stop relaying technical questions between two parties who each assume you understand them.
What changes.
One less thing at 2am
Alerts come to us. Most incidents are dealt with before anyone in your business notices.
Restores that work
Because the backups get tested, not just scheduled and forgotten.
A straight answer on hosting
You stop being the go-between in conversations you never signed up for.
Not sure what your host already covers?
Most people are not, and it is usually less than they assume. Tell us who you are hosted with and we will tell you plainly what falls to you.